What to Expect from a Professional Carpet Clean

Keeping your carpet clean plays a crucial role when it comes to maintaining a clean and healthy home. Carpets not only enhance the aesthetics of your space but can also act as a haven for dirt, stains, and allergens.

Despite this fact, an independent survey by United Carpets and Beds found that only 3% of households have their carpets professionally cleaned once a year. In this article, we’ll walk you through our meticulous cleaning process to ensure your carpets receive the care they deserve whilst also helping to extend their lifespan.

Here are the key steps involved in a professional carpet clean with JCU.

Explaining The Process

Upon arriving at your location, you will receive a warm greeting from one of our experienced technicians who will take the time to explain the entire cleaning operation, detailing the duration of the job and the expected drying times.

This ensures that you are well-informed and able to ask any questions prior to the clean. As a rough guide, it takes about 2 hours for the cleaning process, with the drying time being up to 24 hours (which is reduced when using our high powered drying fan).

Material Assessment

Before diving into the cleaning process, our experts carefully assess the materials of your carpets. This is a crucial step that allows us to determine the most appropriate carpet cleaning solutions and methods tailored to your specific carpet type, ensuring effective and safe results.

If you are looking to buy products to clean your own carpets, it’s essential to follow this step otherwise you could end up permanently damaging the fibres in your carpet making them look even more worn than they did before. 

Pre-Spray Application

Once we understand the materials we’re working with, we then apply a pre-spray that is specifically designed for the identified material. This alkali solution acts as a first step in breaking down dirt and grime in the targeted areas, preparing the carpet for a thorough cleaning.

This can be particularly useful when dealing with commercial properties. 

Extraction with High-Powered Equipment

Our high-powered airflex carpet cleaning machine and magma heater is then set up for the extraction process. Using an acidic solution, we safely and efficiently remove the loosened dirt from your carpets, simultaneously neutralising the balance for a refreshed and revitalised look.

Heat really helps the cleaning process as it will break down any remaining oil and dirt that wasn’t broken down in the pre-spray stage.

Spot Treatment for Stubborn Stains

For any marks or stains that prove resistant to the standard steam cleaning methods, we employ a targeted spot treatment. This ensures that even the toughest stains are addressed with care and precision, leaving your carpets looking as good as new.

Free of Charge Deodorisation

As part of our commitment to customer satisfaction, we provide a complimentary deodorisation treatment. This step not only leaves your carpets clean but also gives a fresh and inviting scent to your living spaces, and is particularly useful for neutralising the smell of pets or smoke in the home. 

Optional Stain Protection Treatment

For those looking to safeguard their carpets against future spills and stains, we offer an optional stain protection treatment. This extra layer of defence prevents permanent damage, providing peace of mind for homeowners and commercial properties who deal with a high level of footfall during the week. We’ll discuss this option with you when we quote for the clean, and will confirm again upon arrival. 

Thorough Brushing and Grooming

As part of the optional treatment, we meticulously brush in the stain protection treatment, ensuring that every fibre of your carpet is covered. This step not only enhances the protective effect but also provides a tufted and uniform appearance, leaving your carpets looking their absolute best.


Choosing a professional carpet cleaning service goes beyond surface cleanliness; it’s about investing in the longevity and well-being of your carpets. With our detailed and comprehensive approach, your carpets will give a breath of fresh air to the entire home and commercial property.

We also provide a cleaning service for upholstery, sofas, as well as end of tenancy cleaning. Want to find out more? Get in touch to schedule a professional clean and transform your home.

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